top of page

STORE POLICY

CUSTOMER CARE

At EveryDee.com, we are dedicated to delivering an experience that feels as considered and refined as the pieces we offer. Every order is handled with precision—from careful packaging to reliable delivery—ensuring your items arrive exactly as expected.

We value clarity, discretion, and efficiency in everything we do. Our customer care team is available to assist you with any enquiries, whether it’s selecting the right fit, tracking an order, or resolving a concern. Each interaction is approached with professionalism and care, reflecting the standard we set across our brand.

​

EveryDee is designed for women who appreciate effortless style and elevated essentials. We are committed to maintaining your trust through consistent service and attention to detail at every stage of your journey with us.

.

PRIVACY & SAFETY

At EveryDee.com, we are committed to safeguarding your privacy with the same level of care and attention that defines every aspect of our brand. Your personal information is handled with discretion, integrity, and in full compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following personal data:

  • Identity & Contact Details: Name, billing/shipping address, email address, and phone number

  • Order Information: Purchase history, preferences, and transaction details

  • Payment Information: Processed securely via trusted third-party payment providers (we do not store full payment details)

  • Technical Data: IP address, browser type, device information, and cookies

  • Marketing Preferences: Your choices regarding receiving communications from us

How We Use Your Information

Your data is used only where necessary and on lawful grounds, including:

  • To process and fulfil orders

  • To manage your account and provide customer support

  • To improve our website, services, and user experience

  • To send service-related updates (e.g., order confirmations and tracking)

  • To send marketing communications, where you have opted in

  • To comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity – to fulfil your order

  • Legitimate interests – to improve our services and prevent fraud

  • Consent – for marketing communications

  • Legal obligation – to comply with applicable laws

Sharing Your Information

We only share your data where necessary, including with:

  • Payment providers (for secure transaction processing)

  • Delivery partners (to ensure your order reaches you)

  • Service providers (such as website hosting and analytics)

All third parties are required to respect your data and process it securely.

We do not sell or rent your personal information to third parties.

Data Retention

Your personal data is retained only for as long as necessary to fulfil the purposes outlined above, including legal, accounting, or reporting requirements.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your data (where applicable)

  • Object to or restrict certain types of processing

  • Withdraw consent for marketing at any time

  • Request transfer of your data (data portability)

To exercise any of these rights, please contact us using the details below.

Cookies & Tracking

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage or disable cookies through your browser settings at any time.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All transactions are processed through secure, encrypted systems.

Contact

For any questions regarding this policy or your personal data, please contact us at:
Email: info.help@everydee.com

This policy may be updated periodically to reflect changes in legal requirements or our services.

Payment Methods
bottom of page