SHIPPING & RETURNS

SHIPPING POLICY&RETURNS

We aim to dispatch all orders promptly, with a focus on reliability and care.

Order Processing: Orders are prepared within 1–3 business days.
Delivery Timeframes: Estimated delivery is 5–10 business days following dispatch, depending on your location.
Packaging: All items are securely and thoughtfully packaged to maintain their quality in transit.
Tracking: Once your order has been dispatched, you will receive tracking details to monitor its progress.

Please note that delivery times may vary during peak periods, though we always endeavour to keep delays to a minimum.

We understand that sometimes a purchase may not meet your expectations. Should this occur, we offer a straightforward returns process.

Returns Period: Items may be returned within 14 days of delivery.
Eligibility: All returned items must be unworn, unwashed, and in their original condition with tags intact.
Exclusions: Certain items, including select accessories, may be non-returnable for hygiene reasons.
Refunds: Once received and approved, refunds will be issued to the original payment method within 5–7 business days.
Return Costs: Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

In the unlikely event that you receive a damaged or incorrect item, please contact us promptly so we can resolve the matter without delay